The Power of Two - How Support and Docs Teams Transform Technical Content Quality (Talk by Yanjie Niu)

A visual breakdown of Yanjie Niu’s insightful talk at Write the Docs Portland 2025. The talk shows how to develop a framework for organisations to proactively improve tech docs by fostering partnerships & data-driven decisions. I was inspired by the core message that technical writers can become more strategic by partnering with support teams and leveraging docs content metrics.